NOTICE
ON FEBRUARY 21, 2024, CHANGE HEALTHCARE EXPERIENCED A CYBER ATTACK BY WHICH SHUT DOWN ALL FUNCTIONS OF CLAIM PROCESSING AND CONTINUES TO BE OFFLINE. BECAUSE OF THIS WE HAVE BEEN UNABLE TO PROCESS CLAIMS FOR WEEKS AND FOR UNKNOWN WEEKS TO COME.
THIS ATTACK HAS CAUSED ALL HEALTHCARE SYSTEMS USING CHANGE HEALTHCARE TO BECOME FINANCIALLY VULNERABLE, BUT IS ESPECIALLY DAMAGING TO SMALLER INDEPENDENT PROVIDERS, SUCH AS US, WHO LACK THE RESOURCES TO CONTINUE TO OPERATE WITHOUT REVENUE. WE HAVE TRIED OUR BEST TO KEEP OUR DOORS OPEN TO SERVE OUR COMMUNITY, AS WE HAVE FOR THE PAST 13 YEARS, BUT AS OF NOW THERE IS NO RESOLUTION IN SIGHT